Terms of Use

These terms apply when you use clusterbid.com (the "Site") and, when it is available to you, the customer console and related services: Compute, Lab, and Inference (together, the "Services"). ClusterBid ("we", "us") operates both.

By using the Site you agree to this page. Paid Services are also governed by the order form or master agreement you sign. If those documents conflict with this page, the signed documents win for that engagement. This is a content draft, not legal advice.

The Site is for business users sourcing GPU capacity or learning about ClusterBid. The console is for authorized users of a customer organization. You must be 18 or older and, if you act for a company, have authority to bind it.

New console accounts are paused while demand is high. Teams already using ClusterBid are unaffected and may keep signing in. Submitting a quote on the Site does not by itself create a paid contract.

Use the Site for its intended, lawful purpose. Do not:

• Break the law, or try to break into the Site or other people's systems.
• Scrape, flood, or probe the Site beyond ordinary browsing, except through a responsible disclosure to security@clusterbid.com.
• Submit information that is false, or that you do not have the right to share.
• Copy or republish Site content except as fair use or another legal exception allows.

Prices, GPU availability, and benchmarks on the Site are illustrations. They can move. A ranked quote we send you is the figure to rely on, not a number in a marketing card.

If you have console access, you are responsible for credentials, API keys, and everyone you invite. Tell us at security@clusterbid.com if you think an account is compromised.

We may suspend access if we reasonably believe use violates these terms, the acceptable use rules below, or creates a security or abuse risk. Existing customers are not cut off because public sign-up is paused.

Compute is sourced GPU capacity: on-demand nodes and reserved clusters, including quotes from third-party facilities. We are a sourcing desk and exchange, not the owner of every rack we quote.

Lab is training and post-training on open-weight models, including pulls from Hugging Face when that path is enabled.

Inference is serving those models: dedicated deploys, adapter (LoRA) serving, and serverless or OpenAI-compatible APIs where offered.

Facility partners remain responsible for the physical environment they operate. Our role is to source, contract, and (where the console is live) to orchestrate access. SLAs, if any, are in the order form, not in this page.

A form on the Site is a request for information. We may send a ranked shortlist. No capacity is reserved until both sides accept a written order. Supply partners who list capacity through "List capacity" make an offer of information, not an automatic listing until we complete diligence.

You may not use the Site or Services to:

• Create or spread child sexual abuse material. Zero tolerance.
• Advance chemical, biological, radiological, or nuclear weapons.
• Build malware, phishing, or intrusion tools aimed at systems you do not own or have written permission to test.
• Run fraud, impersonation at scale, or election interference.
• Violate the license of any model you load or serve.

High-risk uses (medical, legal, credit, employment, law enforcement) need your own review and human oversight. We may suspend immediately for serious abuse.

You keep ownership of prompts, datasets, and outputs, to the extent law and the relevant model license allow. You grant us a limited license to process that material solely to provide the Services.

We do not train our models, or the base models we host, on your prompts or uploads. Fine-tuning data you provide is used for your job. Each model you run still carries its own license (Llama, Apache, DeepSeek, and so on). The stricter term controls if this page and a model license disagree.

Details of personal-data processing are in the Privacy Policy. Production workloads that include EU personal data should sit on a signed DPA.

Site copy, graphics, software, and the ClusterBid name and mark are ours or used with permission. Browsing the Site does not give you a license to those materials beyond what you need to use the pages. Do not suggest we endorse a third party unless we have said so in writing.

Public rate cards and calculators are estimates. Live Services are billed as the order form says, usually in USD. Unused reserved capacity is not refunded except as that order or an SLA credit provides. Late amounts may accrue interest at the rate the order allows.

The Site is provided as is and as available. Marketing figures, diagrams, and blog posts can be wrong or out of date. To the fullest extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Console uptime commitments, if any, live in the signed SLA, not here.

To the fullest extent the law allows, ClusterBid is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or opportunity, arising from the Site or these terms. For paid Services, our total liability is limited to the fees you paid us for those Services in the twelve months before the claim, unless the signed agreement says otherwise. Mandatory consumer rights in your country are not waived.

We may change the Site and this page. The date at the top will move. Continued use of the Site after an update is acceptance of the new text. For material changes that affect paying console customers, we will give reasonable notice through the product or email.

These website terms are governed by the laws of the jurisdiction in which the ClusterBid entity that operates the Site is organized, without regard to conflict of laws. Disputes that cannot be resolved informally will be brought in the courts of that jurisdiction. If you have a signed services agreement, that agreement's governing-law clause controls for those Services.

Legal: legal@clusterbid.com
Privacy: privacy@clusterbid.com
Security: security@clusterbid.com

See also the Privacy Policy. An acceptable use policy and data processing agreement will sit alongside paid console orders.